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To get some background on JIRA I like to recommend the following links (all  in english)

First one has a couple of videos (but I think we do not have the privileges in JIRA to perform most examples)

info.seibert-media.net/display/Atlassian/Learn+Atlassian+Jira

confluence.atlassian.com/doc/get-started-777010817.html

confluence.atlassian.com/doc/confluence-server-documentation-135922.html


And there is a forum as well for newbies like us:

https://community.atlassian.com/t5/New-to-Confluence/ct-p/new-to-confluence

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