If you’ve not already logged a call and need support, contact: email@example.com
when you do not receive a Support Request creation email back within 10 minutes, send your request to firstname.lastname@example.org.
Note: Individual attachments to case emails cannot exceed 10MB; the maximum email size is 10MB. If you have large attachments, the assigned Uniface Support Technician will direct you to an upload service.
An online call logging and tracking system is available to track your support case which a username and password is required.
Access can be requested to this tracking system by contacting: email@example.com or use the process described in the Uniface Service Desk User Guide.
For licensing and new software questions contact: firstname.lastname@example.org
Uniface offers support services for its products around the world.
|Europe, Middle East & Africa||8am to 6pm ET, Monday to Friday||00800-78776788 (00800-SUPPORTU)||Email directly to case tracking (preferred): email@example.com|
|Asia Pacific||Monday to Friday 8:00am-6:00pm (AEST)||+61 2 8935 9417||Email directly to case tracking (preferred): firstname.lastname@example.org|
You’ll find telephone numbers for Uniface regional offices and global distributors on our contact us page on our main website. An online contact form is also available there.