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(Original creator: bolarotibi)

By Ian Murphy, Principal Analyst and Bola Rotibi, Research Director, Creative Intellect Consulting

Read Part 1 here.

Complexity is inherent in our IT DNA

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In short, the model encapsulates the five key points that models in general must deliver in order to be effective: In short, the problem has been abstracted to a mobile device connecting to core systems. Understanding is achieved by all parties because the abstraction is clean and contains just enough detail to see where potential problems could occur. The model is accurate because it describes exactly what is needed and the key steps that are involved. The identification of the external gateway as a bottleneck and the time required to carry out key tasks means that predictions can be done. Finally, there has been little to no cost at this point in establishing the model.

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